Question 1

How much do I make as a Consignor?

Accepted Answer

As a consignor, you will receive 70% of the selling price of all items sold with the Kids Clothing Exchange, Adult Clothing Exchange, and Crafters Exchange sales. You can earn extra commission by signing up to be one of our valued crew members. See our crew member benefits page pertaining to each sale for more details.

Question 2

When do I receive my check?

Accepted Answer

Commission payments will be sent within two weeks after the close of the sale.

Question 3

Are there any fees to become a Consignor?

Accepted Answer

There is a small consignor fee paid up front by all consignors to use the tagging software, assist with building rent, advertising, and other costs needed to run the sale. This fee is nonrefundable and cannot be transferred to a future sale.

We have an early-bird registration fee and a late registration fee for all sales.  The early-bird registration fee for the Kids Clothing Exchange and Adult Clothing Exchange is $15, and the late registration fee is $20.

The early-bird registration fee for the Crafters Exchange is $20, and the late registration fee is $25.

Question 4

How do I know what to price my items?

Accepted Answer

You set your own price and tag your own items. The amount of money you can make is determined by the quantity and quality of your items, how competitively you price them, and if you can work with us during sale week.

We suggest pricing your items 1/3 to 1/2 of retail. Remember that half-price day is on the last day of the sale. If you want to sell your items for half price, think about pricing your items for what you would like to get for them at half price.

Question 5

Will I need an appointment to drop off my items?

Accepted Answer

Yes. You will schedule your drop-off appointment time through our online system.

Question 6

How will I know if my items have sold?

Accepted Answer

Our online software allows you to track your sales each day. At the end of each day of the sale, we will update seller accounts with what has sold to date. Log into your account and click on "View Settlement Report " to see what has sold and how much money you've made so far.

Question 7

Do I have to pick up my unsold items?

Accepted Answer

If you have elected to donate your items to our charity, you do not need to pick up your items. If you would like your items returned to you, you will pick them up at the scheduled pickup time after the close of the sale. If items are not picked up, they will become the property of The Consignment Connection, and they may be donated to our selected charity.

Question 8

Do I have to sell my items at a discount?

Accepted Answer

We have designated days at the end of the sale for items to be sold at a discount (50% off and/or 75% off). When tagging your items, you have the choice to allow your items to be sold at a discount or full price only. It's all up to you!

Question 9

If I have consigned in previous sales, will I need to retag items?

Accepted Answer

We do allow the transfer of tags from other consignment sales, and you may transfer tags from any previous sales that are coordinated by The Consignment Connection.

If you transfer tags from other consignment sales, you will need to reprint your tags if your consignor number from the previous sale is a different format than the consignor number that you registered with our sale.

You will also need to reprint tags if you make any changes to transferred items, such as price and/or the discount and donate fields.   You will need to print new tags in order for your tags to scan correctly at checkout.

Question 10

What if I find an item missing?

Accepted Answer

There are several reasons this can occur...tag fell off (make sure your tags are secure), never dropped off, misplaced in another consignor's items, accidentally placed with the donated items, or theft. There are thousands of items that come through our sales.  We try our best to sort the items by consignor after the sale has concluded, but there are times that mistakes happen and items can get sorted incorrectly.  We will make every effort to find any misplaced items, but we cannot be held responsible for items that are misplaced.

While theft happens rarely, there is always that possibility. We do our best to keep our eyes open; however, we cannot be held responsible for items lost before, during, or after the sale.

Frequently Asked Questions